Refund Policy
Last Updated: Sep 01, 2023
1. Refund Eligibility
a. Edulogix ("the Application") offers a 14-day refund policy from the date of purchase. This means that if you are not satisfied with our services within this timeframe, you may request a refund, subject to the conditions outlined below.
2. Refund Conditions
a. To be eligible for a refund:
i. Your refund request must be made within 14 days of the initial purchase date.
ii. You must have a legitimate reason for requesting a refund. Common reasons may include technical issues that we cannot resolve within a reasonable time, dissatisfaction with the Application's performance or features, or any other substantial issue preventing you from using the Application as intended. iii. You must provide proof of purchase, such as an order number or transaction ID.
3. Non-Refundable Items a. The following items are non-refundable: i. Subscription renewals ii. Customizations or services that have already been delivered iii. Fees related to third-party services or integrations.
4. Refund Process a. To request a refund, please contact our customer support team at info@edulogix.co.in with the subject line "Refund Request" and provide the following information:
  • a. Your full name ii. Contact information iii. Proof of purchase iv. Detailed reason for your refund request
  • b. Our customer support team will review your request and respond within 7 business days with a decision.
  • c. If your refund request is approved, the refund will be issued using the same payment method used for the original purchase. Refunds may take up to 10 business days to appear in your account.

5. Disputes
  • a. If you believe that your refund request was wrongfully denied or if you encounter any issues during the refund process, please contact us at info@edulogix.co.in for further assistance.

6. Changes to the Refund Policy
  • a. Edulogix reserves the right to amend or modify this refund policy at any time without prior notice. Any changes will be posted on our website, and the date of the last update will be indicated at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@edulogix.co.in
By visiting this page on our website: https://edulogix.co.in/contact
By phone number: +91 8498070727
By mail: 409, Elite Business Center
Jain Sadguru Capital Park
Madhapur, Hyderabad-500081
Telangana, India